A Veteran-Owned HVAC Contractor You Can Trust

Our History

We are a third-generation, veteran-owned HVAC company. Our journey began with Alyssa’s grandfather, Dennis W. Mayes, a U.S. Army veteran, who started the family in HVAC back in the 1960s. In 1994, Dennis began an accelerated HVAC program and later taught Alyssa’s father, Kevin Rougeau, the HVAC trade. Kevin obtained his contractor's license and founded Rougeau Inc. in Memphis, TN. He later moved to East Tennessee and opened East TN Heat & Air. After selling East TN Heat & Air, Kevin pursued teaching Dennis’ class to future HVAC technicians under Tennessee Valley Technical Programs. Kevin instilled the same principles in James that Dennis did for him years before: to be led by God and to remember that we are in the PEOPLE business.We are here to serve others and keep them comfortable in their homes and businesses.

James joined the family business in high school, helping Kevin with East TN Heat & Air while Alyssa managed the office and dispatching. After serving in the U.S. Army, James returned to the HVAC trade, working with local companies. In 2022, he and Alyssa founded what we now know as True Comfort Heat and Air. 

Our Mission

We serve God, our team, and our community by delivering honest HVAC solutions with integrity, excellence, and genuine care.

Our Purpose

To create comfort in homes, opportunity for our team, and a lasting, positive impact in the lives of those we serve.
2022
Company Launched
100%
Success Rate
12+
Company Awards
1500+
Satisfied Clients

Why choose us

Experienced Team

Our skilled HVAC team brings the knowledge and hands-on experience needed to handle heating and cooling services with confidence.

Customer First

We put your comfort, safety, and satisfaction first from the first call to the final repair or installation.

Community Involvement

As a local company, we are proud to support the community we live in, work in, and serve every day.

Driven by Purpose,
Defined by Values

Faith

We put God first in our business and our lives. We also build trust in one another - having faith in our team, our leadership, and the mission we are working toward together.

Integrity

We do the right thing - even when no one is watching. Our customers trust us to provide honest recommendations and stand behind our work.

Respect

We treat our customers, teammates, and community with kindness, professionalism, and dignity at all times.

Excellence

We take pride in delivering the highest level of workmanship, service, and customer experience on every job.

Freedom

We believe hard work created opportunity. By supporting one another and working as a team, we create freedom - not just for ourselves, but for each other and our families.

Meet the team that keeps you comfortable

Whether you need heating, air conditioning, repair, replacement, or maintenance, our team is ready to help with dependable service for your home or business.
GET A QUOTE

Our Staff

James Ambagis

Owner

Alyssa Ambagis

Operations Manager

Justen Hatmaker

Field Operations Manager

Hunter Jones

Lead Install & Service Technician

Malachi Jackson

Service & Install Technician

Jake Yoder

Service & Install Technician

Jim Ambagis

Helper