Book a service call or a free quote for your home or business. We call back fast, usually within the hour during business hours.
Alcoa grew up as a company town, and many homes in its older neighborhoods date back decades, while newer developments have filled in near Springbrook Park and the Hamilton Crossing area. Older homes often have aging ductwork and equipment, and newer homes can have high-efficiency systems with sensitive electronics. Both can fail when the weather turns extreme, from humid summer days to winter nights in the 20s. Common emergencies include no heat in a cold snap, no air conditioning during a heat wave, a system that will not turn on, a burning smell, water leaking from the unit, or a breaker that trips again and again.

Extreme heat or cold is hardest on children, seniors and pets, and it can turn a normal day into a health scare. When the heat fails in winter, water lines can freeze and burst, and a leaking condensate drain in summer can soak insulation, carpet and drywall. A system that is short cycling or making grinding noises is often one step away from a costly breakdown, and calling early can save a major part. Safety always comes first. If you smell gas or a carbon monoxide detector alarms, get out of the house, call the gas company or 911, and then call for HVAC service.

Hiring True Comfort in Alcoa means working with neighbors. We are veteran-owned and locally run from our office at 267 Gill St, Suite 5, and we hold Tennessee License #81229. Our technicians repair systems from all manufacturers, including Carrier, Trane, Lennox, Daikin and Goodman, and we are an American Standard dealer. We give honest, upfront pricing and stand behind every job with a 100% satisfaction guarantee. Along with Alcoa, we serve nearby Maryville, Rockford and Friendsville. Call (865) 336-0176 during business hours and we answer, and if you leave a message we call back fast, usually within the hour.
