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Powell is a busy part of north Knox County, with established neighborhoods off Emory Road, homes tucked along Beaver Creek, and plenty of newer subdivisions filling in toward Clinton Highway. Many older homes here run on aging heat pumps, and low ground near the creek holds damp summer air. A hard freeze or a long July heat wave pushes those systems to the limit. Call for emergency service if you have no heat in a cold snap, no cooling in a heat wave, a system that will not turn on, a burning smell, water leaking from the unit, or a breaker that keeps tripping.

For a busy Powell household, fast repairs keep everyone safe and the house protected. Babies, grandparents and pets are the first to feel it when indoor temperatures climb or drop too far. A furnace that fails on a freezing night can leave pipes in garages, exterior walls and crawl spaces ready to burst, and a leaking air handler in an attic or closet can stain ceilings below. A minor fault left alone can also wear out a motor or compressor. If you smell gas or hear your carbon monoxide alarm, leave the home right away, call 911 or the gas company, and then call us for HVAC service.

Powell homeowners get local, veteran-owned service when they call True Comfort Heat & Air. We are licensed in Tennessee (License #81229) and work on every major brand, including Carrier, Trane, Lennox, Daikin and Goodman, and we are an American Standard dealer. Our pricing is honest and explained upfront, and every repair is backed by our 100% satisfaction guarantee. Along with Powell, we serve nearby Halls, Karns and Heiskell. Call (865) 336-0176 during business hours and you will reach a real person, or get a fast callback, usually within the hour.
